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Thread: Game Rules

  1. #1
    EG LastChaos | Administrator Dragon's Avatar
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    Game Rules

    Eternia Games Last Chaos Game Rules



    These rules are a guide of conduct every player of Eternia Games Last Chaos must respect and follow.

    Users that break any of these rules will have different consequences regarding the severity of the fault, from warnings, to silence, to temporary or even permanent bans on their accounts. Not knowing the rules isn't an excuse to break them; all our users must be aware of these rules and consider themselves warned from the moment this announcement is made.

    These rules apply also to Forums.


    1. Social Behavior

    1.1. Be Respectful. Players must respect other players and the Staff. Insulting, verbally abusing, threatening, harrasing, or disrespecting others is not allowed. Racist, homophobic, and discriminatory behaviors will be severy punished. Constructive criticism is always appreciated but constantly complaining and or putting down Eternia Games, their Games and Staffs will be considered a fault and will be punished. Flaming against us with rude behaviors with the purpose of causing drama or picking up fights won't be tolerated.

    1.2. Mature Themes.
    1.2.1. Sexual Content. Public conversations and interactions inside the game through any of the public chats must be suitable for all ages. Sexual explicit content or language is not allowed. This can only be discussed through private chats.
    1.2.2. Violence or illegal subjects. Public conversations and interactions inside the game about explicit violence subjects, like physically harming other person, raping, etc., or ilegal activities like drug use is completely forbidden. This can only be discussed through private chats. But even in private chats, if the conversation includes not only talking about it, but also threats (threatening to phisically harm, rape, or abuse another person), it will be considered a heavy offense and sanctioned even if it happened on a private conversation.

    1.3. Names. Only letters between A-Z and numbers between 0-9 are allowed as character names. Names must follow all our rules, and can't be excesively vulgar, violent or sexually explicit, rude, racist, homophobe or discriminatory. Names made with the purpose of offending any person in general or particular are forbidden. Using particles like GS, GM, etc. in your name to try and trick people into thinking you are a member of the Staff is forbidden and will be considered impersonation. Same applies to names trying to copy existant or retired Staff Members, by altering any character or using a very similar name to confuse people, or using the words Eternia, EterniaGames, or similar variations from it. These Name Rules apply to any names, in forum or game, like character names, guild names, pet names, custom title names, shop names, and any other names a player can customize. If the Admin or HGM asks you to change your name, you must follow that order.

    1.4. Spamming and proper use of chats. Constantly writing repetitive messages with the same content counts as spamming. Abusing certain chat channels like market or server chats to spam or write any kind of messages that are not supposed to go on those channels is not allowed. Repetitive messages announcing websites or similar will be considered spam and also advertising.

    1.5. Privacy. Publishing information about the identity of other players or Staff members without their consent is not allowed and will be severely punished. This includes any kind of personal information like Names, Phone Numbers, Pictures, Adresses, E-Mail Adresses, Links to Personal Websites, Private Messages or Private Chat Logs.

    1.6. Harrassing other players. It's not allowed to harrass others in any way. This includes going after someone constantly trying to bother them, disturb them, disrespect them, not letting them play the game, constantly PK them everyday on every channel, etc. To report harrassment you need to present enough proof, like several screenshots through different days of the same person disturbing you. On many cases, especially PK cases (someone killing you constantly, even if you move to other channels, and during different days) you will need to present proof in video.

    1.7. Advertising. No advertisement or selling products or services of any kind. Announcing or talking about any game, company, etc., with the purpose of gaining users/players or make economic profit won't be tolerated. This includes other private servers that are not part from the Eternia Games Community. Any kind of talk or discussion about other servers, their staff, or information about them counts as advertising.

    1.8. Transactions with real money. Transactions or any talk about transactions with real money involved are forbidden. This includes trying to buy or sell game accounts for real money.

    1.9. Giving information about hacks, cheats, or modify your game files. Any kind of discussions about how to cheat, hack or exploit any game are not allowed. You can't talk about how to modify your client files. This includes: .exe, .dll, .bin, .lod, etc. You can still share modifications to the interface, which are purely graphical and don't modify your client otherwise. These files are .tex mostly.

    1.10. Scamming and Stealing. Of course this is forbidden and it will be punished with permanent ban.



    Punishments for breaking Behavior Rules
    First time or Offense Level 1 - 3 Days Ban.
    Second time or Offense Level 2 - 7 Days Ban.
    Third time or Offense Level 3 - 14 Days Ban.
    Fourth time or Offense Level 4 - 30 Days Ban.
    Fifth time or Offense Level 5 - Permanent Ban. Advertising, Transactions with real money, Talking about hacks, cheats, or modify your game files, Scamming, and Stealing are Permanent Ban on First time.




    2. Behavior with Staff

    2.1. Disrupting Staff Members.
    2.1.1. Don't disrupt Staff Members while they are working. Attacking, blocking, disturbing or doing any kind of action that interrupts or makes Staff's work harder is forbidden. Constantly spamming them with party requests, friend list requests, or spamming them on any chat is forbidden.
    2.1.2. Killing GameSages. You can kill GSs when they are playing the game and not doing Staff tasks, you will know this looking at their title. If a GS has the GameSage title on, they are working and you can't kill them. When they are done with their task (monitoring siege, doing an event, etc.) the GameSage will unequip the title. You can only attack them once they have removed the GameSage title. Going after them the same second a siege or an event ends and PK them or harrass them is not allowed. Just because the siege or the event just ended doesn't mean they are not still working. If you want to PK a GS, wait until they remove the title.
    2.1.3. Killing GameMasters, Head GameMasters, and Administrators. GMs, HGM and ADM are not normal characters, they are special characters that are used only to work for the server as Staff. So you are not allowed to kill them or try to attack them under any circumnstance, even if they don't have a staff title or glow equipped. This concerns only characters with the tags [GM], [HGM] and [ADM]. For example, you can't kill a GM on their character with a [GM] tag, but you can kill their non Staff personal characters.

    2.2. Trying to get unfair advantages or corrupt a Staff Member is forbidden.
    2.2.1. Constantly begging for things. Asking any GM, HGM or ADM for gold, help leveling or farming, or anything similar is completely forbidden. GMs, HGM and ADM won't ever give you free items unless it is an Event Prize, and they are not allowed to help you killing monsters or doing any kind of action that benefits you in a personal and private way. GSs can give items to other players or if they wish to do so, but the items given will be their own personal items, and never Staff Items or Event Prizes. GSs can also help players leveling or farming if they want to, since they are normal characters with no powers. However, they are not obligated at all to do this, and they can choose to refuse your request.
    2.2.2. Corruption. Trying to corrupt a Staff Member trying to convince them on giving any illegal benefit or offering anything to get free items, illegal help, or private staff information is forbidden.
    2.2.3. False information. Giving wrong or misleading information to Staff Members on purpose is forbidden.

    2.3. Event Behavior. Using multiple accounts to cheat on events and get more than one reward is forbidden. Attacking, blocking, disturbing or doing any kind of action that interrupts or makes Staff's work harder on an Event is forbidden. Don't spam them with random questions about other things, suggestions for pvp, or any other issue that is not relevant to the Event, because you will distract them from their Event and they won't be able to do it properly. If you need Staff assistance wait until the Event is over to ask for it. Cheating on events, or disrespecting the rules the hoster of the event has stablished, it's of course also forbidden. You can't PK a Staff member during an Event, unless the Staff member has specified you can do so. You must follow the Staff member indications and Event rules all the time, or you can get kicked or banned. Please check additional rules for Events, including Artifact Hunter, Royal Rumble, and PvP Events on the Events section.

    2.4. Badmouthing Staff Members. Talking disrespectfully about Staff members, purposely trying to damage their reputation, spreading rumors about them, or attacking them constantly is completely forbidden. If you have any issue with any Staff member, talk to them in private. If you can't solve it, talk to the Administrator in private. Never under any circumstance badmouth them or spread harmful rumors about them.

    2.5. Impersonating Staff Members. Impersonating any Staff member, actual or retired, is forbidden. Claiming to be a Staff member by any kind of comunication or having any special treatment or special influence on the Eternia Games Staff and their decisions is also forbidden. Using particles like GS, GM, etc. in your name to try and trick people into thinking you are a member of the Staff is forbidden and will be considered impersonation. Same applies to names trying to copy existant or retired Staff Members, by altering any character or using a very similar name to confuse people, or using the words Eternia, EterniaGames, or similar variations from it. This applies to any names, in forum or game, like character names, guild names, pet names, custom title names, shop names, and any other names a player can customize. If the Admin or HGM asks you to change your name, you must follow that order.

    2.6. Harrasing Staff Members. Just as it is completely forbidden to harrass any player, it is also of course forbidden harrassing Staff Members. Constantly going after a Staff Member, trying to pick fights with them, attacking them, being disrespectful constantly, or trying to provoke drama, will not be allowed. Staff Members are here to help, and they won't ignore you, since their job is giving support. Don't use this fact that they are always answering your questions to harrass them. People that constantly show harrassing behavior against a Staff Member will be permanent banned, in forum and game, forever.

    2.7. Reporting Staff Members.
    2.7.1. How to Report. If you feel you need to report anything about any Member of the Staff, the only way to do this is sending a PM to the Administrator. This must be kept private, and not to be discussed with others or mentioned in public to create rumours or damage the Staff Member's image. Reports sent to the Administrator must have proof of the supposed fault that you are reporting. Reports without proof won't be accepted.
    2.7.2. Proofs need these requirements to be valid. The proofs presented must be unedited, and show clearly the important server information like date, hour, and channel. Remember that many faults will be better shown in a video and screenshots won't always be a clear evidence. Reports showing any kind of fault in a conversation must show the chat extended to give some context to the part that is being reported. An isolated sentence won't be valid in some cases if context it's not shown. We won't do anything againt a Staff member unless we have solid proof.
    2.7.3. Accusing without proof. It is completely forbidden to accuse a Staff member on public or private, on games or forums, about doing any infraction, fault, or similar. If you think a Staff member has done something wrong, PM the Admin with proof. Accusations of of corruption, abuse of power, or unfairness by a Staff member are completely forbidden and punishments will be severe.
    2.7.4. Fake Reporting. Trying to report a Staff Member with fake proofs or manipulating proofs to get a Staff Member removed from their position because you hate them or for any other reason, is a very serious offense and it will get you permanent banned.


    Punishments for breaking Behavior with Staff Rules
    First time or Offense Level 1 - 3 Days Ban.
    Second time or Offense Level 2 - 7 Days Ban.
    Third time or Offense Level 3 - 14 Days Ban.
    Fourth time or Offense Level 4 - 30 Days Ban.
    Fifth time or Offense Level 5 - Permanent Ban. Impersonating, Harrasing, Proof Manipulation and Fake Reporting are Permanent Ban on First time.




    3. Gameplay

    3.1. Terrain exploiting. You can't hide inside walls, buildings, trees, fountains or any other terrain where you cannot be attacked by another player or monster.

    3.2. Summon books. It is forbidden to abuse summon books, spawning monsters on the entrances to cities, dungeons, around safezones, etc., with the purpose of disturbing others and blocking them from accessing specific areas. It is forbidden also to spawn lots of monsters and not kill them after.

    3.3. Abusing the RvR System. Players must farm points through the normal methods only. It is forbidden to cheat this system by making deals with other people and killing them constantly to earn easy points. It is forbidden to repeteadly kill one of your alternate characters also, to farm points like this. The RvR System saves a log of every kill you make, so if you kill the same character many times, you will be caught. This offense causes a ban, but the people involved on cheating will get all their faction progress wiped and their points reduced back to 0. Using any other kind of exploit to get points on a way that is not the intended is of course also forbidden and will be also banned and their points wiped.

    3.4. Bots, Macros, and illegal progress while AFK. Using bots or macros is strictly forbidden. Making any kind of progress with your account while AFK will be considered equal to botting and break this rule. This includes the use of weights on your keyboard so your character realizes any kind of action while you are AFK.
    If you are caught breaking this rule, you will get banned on the botting account, on any other accounts found assisting the botting, and your account will be wiped from illlegal acquired items. If we find that you have moved any of the gold or items farmed illegally to another account, that account will get banned and wiped too. Reincidences on the breaking of this rule can make the ban to be extended to all accounts from the user and get an IP Ban.
    A player will be considered AFK if he does not respond (to any member of the community, not just Staff Members) for 60 seconds (1 minute) and he is visibly doing some kind of repetitive action. Evidence regarding people AFK must be recorded with your Block Window open, so we can see that you donĺt have that particular player blocked.
    If a player finds other members of the community breaking this rule, then he/she must report it immediately or may be punished as well.
    Note: Being AFK while leveling a pet in Stone Statues is allowed.

    3.5. Bug Exploiting. If a player finds a bug or a glitch in game, he/she needs to report it immediately, or will be considered bug exploiting. This rule applies to known and not known bugs and glitches. If you are in doubt about something you discovered, contact our Staff about it.

    3.6. Using hacks, trainers or third party tools. Using or promoting the use of any kind of software related to obtaining ingame advantage is strictly forbidden. If a player finds other members of the community using any of this, he/she must then report it immediately or may be punished as well.

    3.7. Modifying game files. Modifying or deleting any of the game files to gain an advantage over others by changing the normal functioning of the game is considered hacking and it's completely forbidden. The only files that are allowed to be edited are some .tex ones, to make modifications on the interface or similar.

    3.8. Buying or Selling illegal gold. Buying gold from external sources or trying to sell illegal gold in our server is completely forbidden.

    3.9. Duping or trying to dupe gold or items. Of course not allowed to do any of this, this is the worst offense, and we will remove who ever attempts this from our server completely.


    Punishments for Breaking Gameplay Rules
    First time or Offense Level 4 - 30 Days Ban.
    Second time or Offense Level 5 - Permanent Ban. Severe Bug or Glitch abuse, Some Botting Cases, Hacking, Modifying game files, and Buying Gold are Permanent Ban on First time. Selling Gold and Duping are also permanent ban on First Time, but also all the accounts and the IP of the infractors will be banned.

  2. #2
    EG LastChaos | Administrator Dragon's Avatar
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    4. Reports and Bans

    4.1. Reporting a Player.
    4.1.1. How to Report. If you see any player breaking the rules, please gather evidence and post it on the Report Abuse section. All the reports must go in there. Only High Staff can see the threads you create in there.
    4.1.2. Reports Privacy. Your reports will be confidential. We will not tell the banned person who reported them or show them any proof that could show your identity on any way.
    4.1.3. Proofs need these requirements to be valid. The proofs presented must be unedited, and show clearly the important server information like date, hour, and channel. Remember that many faults will be better shown in a video and screenshots won't always be a clear evidence. Reports showing any kind of fault in a conversation must show the chat extended to give some context to the part that is being reported. An isolated sentence won't be valid in some cases if context it's not shown. We won't ban anyone unless we have solid proof.
    4.1.4. Accusing without proof. It is completely forbidden to accuse anyone on public or private, on games or forums, about doing any infraction, fault, or similar. If you think someone has done something against the rules, you need to post it on Report Abuse with proof. Never go after someone and accuse them.
    4.1.5. Fake Reporting. Trying to report a player with fake proofs or manipulating proofs to get an innocent player banned because you hate them or for any other reason, is a very serious offense and it will get you a long ban or even permanent banned.

    4.2. Ban Reasons and Proofs. If you have been banned, do not PM staff members asking why you are banned. You can check the reason of your ban on the website, under the Ban History section. If you need any more assistance besides knowing the reason, then you can pm Admin or HGM. We will not show any proof or will never say who reported you, to keep the reporter's privacy and avoid retailation and harassment over the reporter.

    4.3. Punishments. Lists of Punishments shown on any of the Rule Threads are guidelines, and punishments received by the offender can differ from there depending on their ban history, past behavior, or grade of the offense. If you break any of our rules, you will get a punishment depending on the severity of the fault. If it's your first time and the fault is not severe, you might just get a warning or a Level 1 ban. But if you commit a severe fault you might get your account permanently banned. The level of the punishment you receive will depend on the severity of the fault and your past infractions. Please don't forget that some faults can give you a High Level Offense or even a Permanent Ban even if it's your first time.

    4.4. Appeal a ban.
    4.4.1. How to appeal. If you have received a punishment, and you know you are innocent, you can defend yourself and try to prove your innocence. You can do this by sending a PM in forum to Administrator or HGM. However, take into account that this is meant to be a way for innocent people that could have been banned by mistake to defend themselves. Do not contact us if you are guilty, just to ask to get unbanned for no reason, to flame, to complain, send threats or disrespect the Staff or the Server. If you do this, we of course won't unban you, and you might even get your ban increased or extended to other accounts, including forum ones. You are responsible for your actions, and just as we don't ban unless we don't have solid proof, we will not lift any ban either without solid proof of innocence.
    4.4.2. Time limit to appeal. You can appeal a ban contacting Admin or HGM during a period of 30 days starting the day you received your ban, or during the period of time your ban lasts, whichever comes first. For example, if you get a 7 day ban, you have 7 days to defend yourself. If you get a 30 days ban, you have 30 days to defend yourself. If you get a permanent ban, you have 30 days to defend yourself. 30 days will be always the max. Permanent bans will NEVER expire. They will only be lifted if proof of innocence is shown between the first 30 days period.
    4.4.3. Account ownership. Only account owners can appeal a ban. Arguing with a Staff Member about an account that belongs to another player may end up in your own account being banned.

    4.5. Ban Privacy: It is not allowed to discuss bans in public, in game, or forums. Conversations about bans must be done only with Admin or HGM through PM.


    Punishments for breaking Reports and Bans Rules
    First time or Offense Level 1 - 3 Days Ban.
    Second time or Offense Level 2 - 7 Days Ban.
    Third time or Offense Level 3 - 14 Days Ban.
    Fourth time or Offense Level 4 - 30 Days Ban.
    Fifth time or Offense Level 5 - Permanent Ban. Proof Manipulation and Fake Reporting are Permanent Ban on First time.




    5. Accounts

    5.1. Account Information. Your Account ID, Password, Security Code and Email are private information. You are responsible for conserving and keeping this information safe and private. We strongly recommend for you to not share this information with anyone, even if you trust the person very much. Do not introduce this information in any other website, or use the same ID or Password in other websites. This includes other Private Servers. When you use the same account information here and in another server, you are giving the people of the other server the power to come here and steal all your things. If you share your account information, publish it on any way, or use it on another places, your information will not be safe or private anymore. Any issue that happens after that will be under your own responsability and you will lose all the rights to recover any lost items, characters or accounts.

    5.2. Retrieving Account Information. If you can't access your account or need any data retrieving, you can consult us for help. However, we will only give account information to the owner of the account. The owner of the account is the person that owns the actual email associated to the account. For any issue with account data retrieving, you need to send a mail from the email associated to the account to [email protected]. Only requests done like this will be valid.

    5.3. Account Sharing. You are allowed to share your accounts with other people. However, if you get your items, characters or accounts stolen, it will be your fault and Staff won't replace any lost items, characters or accounts. If you choose to share your information with others, it will be under your own responsibility.

    5.4. Account Selling. You are allowed to sell your accounts for in game gold or items to other people. However, if you get scammed, it will be your fault and Staff won't replace any lost items, characters or accounts. If you choose to sell your account to others, it will be under your own responsibility. Staff can't and won't intervene in any kind of account transaction. Account transactions are considered private and strictly between players. If you get scammed and you present proof, we might ban the scammer, but we won't replace anything. Selling, trying to sell, or talking about selling items, characters or accounts for real money is completely forbidden and the offender will be permanent banned.

    5.5. Account Trading. You are allowed to trade your accounts for other accounts with other people. However, if you get scammed, it will be your fault and Staff won't replace any lost items, characters or accounts. If you choose to trade your account with others, it will be under your own responsibility. Staff can't and won't intervene in any kind of account transaction. Account transactions are considered private and strictly between players. If you get scammed and you present proof, we might ban the scammer, but we won't replace any item. Trading, trying to trade, or talking about trading items, characters or accounts here for items, characters or accounts in other servers is completely forbidden and the offender will be permanently banned.

    5.6. Account Investigation. You can report account issues like hacked or stolen accounts to the Administrator. But remember that any investigation conducted on accounts may include account banning while the investigation is being done, and if it ends up being inconclusive, the account can remain banned until further information is gathered. In case an investigation requires extreme measures, the Administrator may login with your account without previous notice. Only the Administrator can do this, and our only purpose will be to gather the pertinent information.


    ADM and HGM can ask you to follow specific rules even if they are not specified on this list or other threads around the forums.
    It is obviously impossible to know in advance any possible situation, so new rules can be applied when necessary to mantain the game order.
    Trying to find loopholes on the rules, trying to interpret or manipulate their meanings to avoid punishments, or constantly fighting Staff against the rules they apply is not allowed.

    If you got an infraction or a ban and you think it wasn't fair, or you need to discuss anything about it, contact the ADM or HGM.



    Eternia Games Last Chaos Staff can edit and change these rules at any time.
    Thank you for playing our games and abiding by our rules.
    ___________________

    Eternia Games Last Chaos Staff


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